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NetmixGO Privacy Policy
Effective Date: 10-01-2025

Your privacy is important to us. This Privacy Statement explains how NetmixGO (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our IPTV service.

  1. Information We Collect
    We may collect the following types of information:

a. Personal Information
Name
Email address
Payment details (processed through secure third-party services)
Contact information
b. Usage Data
IP address
Device information (e.g., device type, operating system, browser)
Viewing habits (e.g., channels watched, viewing times)
Log files and diagnostics
c. Location Data
Approximate location based on IP address for regional service customization and compliance

  1. How We Use Your Information
    We use the collected data to:

Provide and maintain the IPTV service
Improve performance and user experience
Process payments and subscriptions
Comply with legal obligations
Communicate updates, support, or promotional content (only with your consent)

  1. Sharing of Information
    We do not sell your personal information. We may share information with:

Trusted third-party service providers (e.g., payment processors, CDN providers)
Legal authorities when required by law
Affiliates or partners under strict confidentiality agreements

  1. Data Retention
    We retain your information only as long as necessary to:

Provide the IPTV service
Comply with legal obligations
Resolve disputes
Enforce our policies

  1. Security
    We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
  2. Your Privacy Rights
    Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time
To exercise these rights, contact us at info@netmixtv.com.

  1. Cookies and Tracking Technologies
    We use cookies and similar technologies to enhance user experience and analyze usage patterns. You may control cookies through your browser settings.
  2. Third-Party Links
    Our service may contain links to third-party services. We are not responsible for the privacy practices of such sites.
  3. Children’s Privacy
    Our IPTV service is not intended for individuals under the age of 12+. We do not knowingly collect data from children.
  4. Changes to This Privacy Statement
    We may update this Privacy Statement periodically. We will notify you of significant changes via email or through the service.
  5. Contact Us
    If you have any questions or concerns about this Privacy Statement or our data practices, please contact:

MediaGH LLC
Email: info@netmixtv.com
Phone: 6463746894